Denise J. Williams-Jones, RDA

Customer Service Consultant /Owner
Next Level to Success
Pasadena, California, United States

Denise Williams-Jones is a customer service consultant, speaker, founder, and owner of Next Level to Success. She started in the dental field in 1995, with roles including chairside assistant, inventory and supply manager, team trainer, scheduling coordinator, financial coordinator, marketing liaison, community outreach, and front office lead. Denise is a member of Crown Council and the Speaking Consulting Network. She has designed continuing education courses for the American Dental Association. She is a graduate of Scheduling Institute and ToPs Institute, two highly respected training programs. She holds several certifications in phone training, maximizing patient flow, treatment case acceptance, and delivering exceptional customer service.

I do not have any relevant financial / non-financial relationships with any proprietary interests.

Presentation(s):

• (5138) Hiring in Today's Environment C.H.A.T.

  Thursday, October 13, 2022
  10:00 AM – 11:00 AM CST

• (5241LC) Lunch C.H.A.T. with Denise Williams-Jones - Exceptional Customer Service

  Thursday, October 13, 2022
  12:30 PM – 1:30 PM CST

• (5109) Front Office: You Are Not "Just" a Receptionist

  Thursday, October 13, 2022
  2:00 PM – 3:00 PM CST

• (6140) BYOB (Bring Your Own Boss): Front Office Streamlining C.H.A.T

  Friday, October 14, 2022
  10:00 AM – 11:00 AM CST

• (6141) BYOB (Bring Your Own Boss): Clinical Streamlining C.H.A.T

  Friday, October 14, 2022
  2:30 PM – 3:30 PM CST

• (7143) Wellness C.H.A.T: Be Your Best Self

  Saturday, October 15, 2022
  10:00 AM – 11:00 AM CST

• (7114) Front Admin: You Can Effectively Lead, Strengthen, and Unite Your Team

  Saturday, October 15, 2022
  2:00 PM – 3:00 PM CST