Co-Founder Pineapple Academy East Falmouth, Massachusetts
Session Description: The demand for excellent food & service in our communities will continue to be an important part of the services delivered to residents. As the Baby Boomers enter communities, their expectations for great food will make a large impact on occupancy rates. Invests of time and money are an important part of building brand awareness and resident satisfaction. This presentation will show operators ways to meet the needs of their current and future customers.
Approved for CA RCFE CETP CEUs. Approved for NAB/NCERS CEUs.
Dining & Hospitality Track Sessions Sponsored by:
Learning Objectives:
How employee engagement improves the food & service provided to the residents and how training should be done in today’s environment
Better understand the importance of a hospitality based foodservice program for your residents
Learn how to make your foodservice department into a revenue center and not just a line-item expense