Executive Vice President, Consulting Services Health Dimensions Group Minneapolis, Minnesota
Session Description: The COVID-19 pandemic had an immediate and significant impact on the operations and financials of senior care and living communities. Almost two years later, with stimulus funds running out, the pandemic’s effect continues to be felt through lack of consumer confidence, staffing shortages, and increased regulatory oversight. To succeed in the new reality, operators must evaluate and reinvent all operational areas and should complete a service line assessment, review their staffing environment strategy, and consider operational reorganization. Additionally, operators must ensure realistic demand and revenue projections and reasonable expense profiles to meet short and long-term community needs.
Approved for CA RCFE CETP CEUs. Approved for NAB/NCERS CEUs.
Operations Track Sessions Sponsored by:
Learning Objectives:
Understand the full impact of COVID-19 on the profession, markets, and operations
Understand the change needed from a stability mindset and the ability to think creatively and move quickly when initiating necessary organizational changes for survival, and how to make these decisions
Identify key strategies for resizing and realigning operations for future financial success and improved quality