CEO Tembo Health Harvard Medical School, University of Michigan, Harvard TH Chan School of Public Health Manhasset, New York
Session Description: It comes as no surprise that senior living communities are always looking for new ways to attract residents. As seniors and their families become more sophisticated, new offerings are paramount to growth. Following the coronavirus pandemic, telehealth is here to stay and provides unparalleled access to healthcare for seniors when they need it most. Backed by thoughtful technology focused on seniors, the right telehealth partner can deliver ROI beyond resident satisfaction and empower communities to embrace the new standard of healthcare. Dr. Gupta will review the best practices, and pitfalls to avoid, when launching a telehealth program in senior living communities. The session will also highlight how a telehealth offering can be used to attract new residents, improve value to existing residents and empower staff.
Approved for CA RCFE CETP CEUs. Approved for NAB/NCERS CEUs.
Operations Track Sessions Sponsored by:
Learning Objectives:
Upon completion, participant will be able to understand how a telehealth platform can drive value in their communities and receive a “playbook” for a successful implementation
Upon completion, participant will be able to outline key business metrics and ROI drives including improved length of stay, admission census, and frontline caregiver satisfaction
Upon completion, participant will be able to identify best practices for evaluating and implementing a partnership, including technology selection, staff education, communication, engagement and analytics