Expectations were that the 'next normal' would be happening by now but that is not the case. What does that mean for your information services and your clients or users? Flexibility, adaptability, and more are key for us and our clients as everything continues to be in flux. This session includes a brief overview of business considerations in the latest next normal as seen by the large consulting groups, with the majority of time dedicated to group discussions of experiences and ideas on the challenges and opportunities for information professionals
Learning Objectives:
share experiences and methodologies for basic coping of managing services in a crisis;
dealing with change and finding alternatives to deliver information services in a crisis situation;
awareness of management trends and directions in the 'next normal' and how they could apply for providing information services;
use of new and enhanced technologies in the 'next' way to work.
