When Knowledge Management Fails, and What to Do About It

Saturday, July 30, 2022

8:00 AM EDT

Speaker(s)

Richard Huffine

Chief. Library & Public Information
Federal Deposit Insurance Corporation (FDIC)
Vienna, Virginia, United States
Cynthia Correia, MSLIS, CIP

Managing Director
Knowledge inForm, Inc.

PDF Handouts

When implementing a knowledge management strategy initiative, we hope everything will go off without a hitch. Inevitably, things may not go as planned and efforts can fail. Whether it's a lack of executive buy-in, lack of cultural buy-in, poor planning around the people and processes, or other reasons, there are lessons to be learned. Join this session to hear about where KM efforts have failed, how the organization pivoted, what lessons were learned, and how you can help failed projects recover.

Learning Objectives:

Upon completion, participant will be able to list possible actions for preventing KM failure.
Upon completion, participant will be able to describe possible ways of pivoting KM failures.
Upon completion, participant will be able to evaluate success and/or failure in a KM initiative during the project.