Head, Architecture Library & the Fine Arts Library
The Ohio State University Libraries
With more than 30 years of experience as a professional librarian, Tina Franks offers a unique perspective to working in public, corporate and academic libraries. Her research areas include customer service models, including using techniques from corporate America in academic libraries to build customer trust, build professional success, and create library sustainability and librarians who transition between diverse library environments.
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Saturday, July 30, 2022
8:00 AM EDT
