Why (and how) you should regularly perform a needs assessment

Monday, August 1, 2022

3:20 PM – 4:05 PM EDT

Location: 209EF - Convention Center

Primary Speaker(s)

Carol Hill

VP Account Management and Operations
Couranto, United States

PDF

Speaker(s)

Carol Hill

VP Account Management and Operations
Couranto, United States

PDF

Moderator(s)

Nick Collison

Director
Couranto
Montavle, New Jersey, United States

A regular needs assessment is a must – it’s essential to keeping services aligned with needs and provides a baseline to support budget and procurement negotiations.
There are a few reasons that make a needs assessment a more urgent problem than it used to be. Post-pandemic hybrid working habits is one reason, but the new and unique ways in which organizational IT can now ingest and integrate external information sources is another key reason. IN this presentation we will discuss how, when and why to perform a needs assessment.

Learning Objectives:

Take a proactive approach to understand user demands and information gathering by understanding associates needs and requirements
Will be able to add new skills sets, be objective in the buying process upon completion of the needs assessment
Will be able to manage a success survey to enable the buyer to make the right decisions based on the needs assessment
Provide senior management with informed decisions on content buying based on hard data by collecting participates
The participate will be able to conduct research and gather the right information from a 360 degree perspective
Partispant will be able to connect with user community adding more value and service to they're associates