CON402: Uncovering Data to Improve Payer Accounts: A Case Study

Wednesday, June 8, 2022

10:30 AM – 11:20 AM EDT

Sponsored By

Speaker(s)

Kem Tolliver, CMPE, CPC, CMOM

President and Chief Executive Officer
Medical Revenue Cycle Specialists
Bowie

Slides
Michael Kenney, MBA

Vice President, sales
Inovalon

Moderator(s)

Andrew Hajde, CMPE

Director of Consulting
MGMA
Englewood, CO, United States

Eligible for: ACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional | Basic | Comprehension

Collecting payments for patient accounts 90-120 days past due is a challenge for all practices. There is a reason these accounts often end up with a collection agency, but did you know that up to 25% of revenue recovered by collection agencies comes from payers? How can they receive payments on bills that have been submitted several times to payers? Join this session to see what tools and workflows collection agencies use to quickly find the most likely accounts and cases to get paid.

Learning Objectives:

Identify common issues for payment denials.
Discuss methods to improve collection on denied claims.
Describe solutions to identify primary, secondary, and tertiary coverage for patients.