This session will explore how to integrate in-person and virtual healthcare solutions to create the highest level of patient satisfaction. Attendees will learn best practices for hybridized healthcare and what has been effective towards the success of a leading telemedicine and AI-powered patient engagement platform. Achieving hybridized healthcare success comes from listening to providers and patients to ensure accessible, affordable care. Attendees will learn how focusing on customer service fosters positive, long-stpaolaanding engagement and why practices should tailor efforts to the patient's desire for more convenient, consumer-centric care. The session will detail how to achieve ease of patient and provider communication with A.I. predictability, using technology to reduce administrative burden, increase quality time with patients and improve efficiency.
Learning Objectives:
Organize telehealth and in-person care offerings for a hybridized healthcare setting with seamless patient experience.
Outline best practices for providing a positive, patient-centered experience throughout the entirety of the virtual visit.
Prepare technological solutions that make telehealth easy to use and accessible for all patients.
