Risk Management: Communication, Care & Clear Protocols – Ensuring Safety for Patients of Every Age Part 1

The TDIC Risk Management seminar is a three-hour course which has been broken out into two 90-minute segments. To receive the TDIC policyholder 5% Professional Liability premium discount, attendees must attend both segments in their entirety.

When patients establish their care with you, they entrust you with their dental health and expect a level of competency and professionalism that is worthy of that trust. It is your professional obligation to provide services within the appropriate standard of care, to increase the potential of an optimal treatment outcome and maintain an essential level of dental health. A patient will have more confidence in a dentist who has the ability to communicate with care and compassion. RM19 - Communication, Care and Clear Protocols: Ensuring Safety for Patients of Every Age is designed to share best practices informed by real-world calls and TDIC cases. Understand the importance of properly maintaining thorough health history forms, obtaining and documenting appropriate consent and implementing in-office dispensing of products. And, learn how to apply critical communication skills when untoward and unexpected events, injuries or serious complications occur.