In this session, a certified health and wellness coach will share the significant impact telephonic coaching has had in lessening the widening gap between clients and caregivers during the COVID-19 crisis. Such discoveries serve as a reminder that in-home telephonic services can be very successful in filling the void between the best practices of the clinic and the patient’s real-world application at home. Innovative approaches like this may well be the wave of the future as technology improves and unexpected health crises abound.