MP2 - Let Your Team Lead the Pivotal Changes for Better Access and Quality

Community mental health centers need to run a clinical business, with more focus than ever on the business of providing services to individuals. This includes management of relative value unit (RVU) production and clients served as well as high quality services that allow for clean claims. To shift from a clinical focus to a clinical business focus, we utilized new management practices that put the power in the hands of our team members. We will focus on the initiative to focus managers and teams on data and process for daily improvement that can be done by any team.