Connecting the silos in a health system to help ensure the optimal patient transition to home experience can be a tenuous situation. The need to get patients out of the hospital is resulting in sicker patients being managed by home infusion providers and nurses. Yet, changes in policies, practices, and technologies at the system level create new challenges for home infusion providers. This session will explore what’s needed to ensure smooth transitions.
Learning Objectives:
Understand who the various customers are in a health system and how to best keep in touch with a systems new protocols, systems, supplies, and more.
Learn best practices to utilize clinical liaisons to transition patients to home
Identify best practices to keep lines of communication open during the patient referral process to ensure successful patient outcomes and experience.
