How to Survive A Network Outage Apocalypse

Now that Broadband is a utility, how long of an outage will your customers tolerate before they abandon your service? Can your business survive a lengthy outage? What can you do to be prepared? A “Business Impact Analysis” is a good start to determine critical business processes, maximum allowable downtime, and recovery time objectives. Identify critical vendors, partners, vital records, and systems and how to protect them. How to you communicate with staff and customers? What are examples of the low hanging benefits? Build diversity to avoid single points of failure in your networks, establish spare equipment stock in an area separate from production equipment. IT systems replicated to multiple sites. Vendor and geographic redundancy for Internet, telephone, video peering connections. Alternate location for personnel to work. Air gap backups for ransomware protection. HVAC and electrical power redundancy. Review establishing a mobile POP to replace a damaged facility.