You can inspire and influence others through your authentic leadership style, but it requires one key ingredient. Empathy. When you start viewing your employees or clients as human and therefore, capable of raw emotion, you will learn to ask questions and sit back and actively listen.
This session will teach you about the areas of emotional quotient assessments but will then take a deeper dive into Social Awareness or Empathy and why it’s critical in a thought leader. Nurturing relationships at work is an investment in how much you care. In return: motivation, employee engagement, trust and confidence grow along with your bottom line!
Learning Objectives:
Explore the areas of emotional quotient (EQ) assessments, with an emphasis on Social Awareness and Empathy
Understand how high levels of emotional intelligence and resilience yield effective decision making;
Define what is meant by return on empathy (ROE) and explain why it should be the focus of future thought leaders;
