Today’s fire service is highly dependent on technology for our day-to-day operations. Foreign and domestic cyberterrorist continue to attack public and private sectors alike. Cyberattacks often have very real physical consequences on emergency services. Has your agency thought of all the interdependent systems they rely on daily that are vulnerable to attack? Do you have contingency of operation plans on how to function for an extended period of time until the systems can be restored? In spite of the best efforts of fire prevention personnel, fires still occur and thus we prepare for them with the proper equipment and training. How much effort has your agency placed in preparing for your computer aided dispatch (CAD), patient care reporting (PCR), trunked radio systems, 9-1-1 software, staffing software, etc. to suddenly be offline? Prevention is always preferred; but in reality we must also prepare for response; this presentation is geared toward how to continue providing emergency services to our communities when critical software systems have been rendered inoperable.
Learning Objectives:
The participant will gain a clear insight into how many software systems the typical fire department utilizes everyday that are subject to attack; in addition real world examples will be provided to help illustrate the damage other agencies have endured from cyberattacks.
The participant will learn how to develop a checklist that will allow them to take proper inventory of their systems back in their respective jurisdictions and how they can leverage relationships with other agencies to better prepare and respond to cyberattacks.
The participant will be provided with concrete examples of viable workaround solutions that can be implemented to overcome critical software and hardware system attacks, which will allow for emergency response capabilities to continued until systems are restored.
