Fire Chief City of Rogers Fire Department Rogers, Arkansas
A common struggle among departments is the consistency and interaction of the various shifts that makeup the organization. It is regularly said that most fire departments are actually several different fire departments all wearing the same uniform. Reliability and consistency among shifts is not only important to the function and culture of an organization, it is essential to the citizens who need help. This session explores the problem and shares real life lessons and commentary on how you can improve the interaction between shifts.
Learning Objectives:
Participants will gather a clear understanding of shift consistency challenges, consequences and the environmental conditions of shift management and decision-making.
Participants will be able to characterize and assess their own organizations for inconsistency and help with short-term leadership strategies to alleviate inconsistency.
Participants will learn long-term initiatives that must be considered for implementing organizational change to improve shift-based consistency and reliability.
