Transport and Communication Center Manager Dayton Children's Hospital Huntsville, Ohio, United States
In one year the Communication Center at Dayton Children's Hospital went through 3 major disasters, both internal and external. This session is a run through of what happened, what went wrong, what went right, and what changes were brought about because of it.
Learning Objectives:
Describe issues the Communication Specialist faced with the tornados and what changes came about because of them.
Describe issues the Communication Specialist faced with the extended Epic downtime and what changes came about because of them.
Describe issues involving the mass shooting and what changes came about because of them.
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