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Communications

Behind the Scenes Collaboration

Monday, October 24, 2022

14:15 – 15:15

Location: Room 120

CE: 1.0 credit - CAPCE; Nursing

Main Presenter(s)

Anthony Hutchinson, Federal License

Aircraft Dispatcher
Federal Aviation Administration (FAA)
Farmington, Minnesota, United States
Kevin Sweeney, CFC

Communications Center Lead
Lifelink III
Bloomington, Minnesota, United States

In April 2020, Life Link III obtained their Part 135 Certificate and stood up their own Operations Control Center, which is housed with their Communication Center. This brought the opportunity to elevate safety culture by collaborating with their aviation partners to bring experience and tools of the trade to dispatch and monitor each flight request. From start to finish, Anthony and Kevin will cover each step our OCC and Communication Center goes through to approve and monitor flight requests.

Learning Objectives:

Discuss pieces of training that set each Operations Control Specialist and Communication Specialist up for success- from call intake to “down and safe”.
Identify elements of risk assessments and fitness for duty assessments.
Demonstrate tools utilized for weather assessment, flight following, and helipad safety.