Pilot and Clinical Crew Safety

Don't Go Away Mad: Just Go Away! (Just Kidding)

Monday, October 24, 2022

09:45 – 10:15

Location: Room 119

CE: 0.5 credit - CAPCE; Nursing; MTSP-C

Main Presenter(s)

Sarah Barber, FP-C, BS in Psychology

Quality Management Manager and Flight Paramedic
Life Flight Network
Boise, Idaho, United States

Co-Presenter(s)

Casey Seckel, RN, CFRN, CEN

Chief Clinical Officer
Life Flight Network
Boise, Idaho, United States

Completion of a Post-Transport Debrief following every patient transport is an essential component of ensuring a medical transport company's ongoing safety and quality improvement. It provides an opportunity to review any and all aspects of the mission with a focus on what went well and where things should have or could have been done better. The emphasis is always on learning. The aviation industry has long supported post-flight debriefs, but the healthcare industry lags when it comes to debriefing scenarios related to patient care. As such, the medical transport industry is uniquely positioned to develop a standardized post-transport debrief that encompasses the same key elements every time. A thorough debrief will include formal written documentation and a more casual discussion among individuals involved in the mission (pilot, clinical crew, communication specialists, and when necessary organization management). This session will explain why the Post-Transport Debrief is a crucial part of Crew Resource Management, why there might be obstacles to completing the Post-Transport Debrief, and how to overcome those obstacles through application of communication tools, psychology, and company culture.

Learning Objectives:

Upon completion, participants will be able to explain the key components of an effective Post-Transport Debrief, including the importance of relative urgency, relative emotionlessness, and relative detail.
Upon completion, participants will be able to practice a Post-Transport Debrief scenario and utilize a sequence of communication tools to enhance the process and successful execution of it.
Upon completion, participants will be able to develop policy and standardized processes surrounding Post-Transport Debriefs in their own organizations.