You Want Me To Take That Patient Where? ET3 A Year In Review

Description: Mehlville Fire Protection District was chosen to take part in the ET3 pilot that began January 2021. We immediately implemented both interventions: treatment in place via telehealth, and transport to an alternative destination. ET3 is a new concept, and we had to learn how to educate and motivate our crews and convince patients to participate. We had to create new protocols and training modules to navigate the concerns of our firefighters and paramedics. We had to learn to communicate efficiently with patients, so they understood their options. Our medical direction was essential in shaping our ET3 program, by creating protocols and education for the program. Our medical direction stayed engaged and continued to build upon the education and protocols while also motivating our crews and keeping them engaged. While educating our crews we found that not all firefighters and paramedics were excited to see a new concept. Throughout the year we have collected multiple data points, including patient satisfaction, that we will share with you. Participation in ET3 has led to other opportunities – initiatives in conjunction with our MIH programs, as well as new payor opportunities as the success of ET3 gains notice from other insurers.