Medical Director Albuquerque Ambulance Service Albuquerque, New Mexico
Description: Mobile integrated health programs across the country have demonstrated significant success in the reduction of emergency department utilization and preventable re-admissions based on various community needs assessments. Our own organization has demonstrated significant reduction in low acuity, high frequency ED visits and hospital admissions for patients with chronic medical conditions such as congestive heart failure and diabetes. We serve as an example for other agencies working to serve their communities in a proactive versus reactive manner. Most recently, we have collaborated with our hospital oncology program to provide treatment to chemotherapy patients in their homes, therefore reducing negative outcomes, emergency department visits, and hospital admissions for this vulnerable population. This has been particularly important during the COVID pandemic as these patients are particularly susceptible to infection. This presentation will highlight how we developed our sustainable revenue model, our collaboration with oncology providers to develop the education, training, guidelines, and special skills required to safely and appropriately treat cancer patients, and the demonstrated results of cost savings and improved patient outcomes.
Learning Objectives:
Develop an organizational needs’ assessment.
Contract with payors to develop a sustainable revenue source.
Develop education, skills training, special skills and guidelines in collaboration with the Oncology service line.