Director of Student Assessment DGSOM at UCLA Hawthorne, California
Description: We may not speak in ten codes anymore, but we do have our own language in EMS, and learning to speak that language goes a long way in determining if you will be successful in this field. How we talk to others creates a culture of inclusion or exclusivity, and can intentionally or unintentionally tell newcomers they are not welcome. Whether in a primary EMT class, CE course, or on the rig, what we say that is not content or patient care related changes whether people will stay in this field. Come learn how your words may be helping or hurting others in EMS.
Learning Objectives:
Differentiate between Basic Interpersonal Communication Skills and Cognitive Acquisition Language Skills.
List several non-content teacher or preceptor talk categories.
Define workplace incivility and its impact on EMS turnover.
Describe how talk can contribute to climate and create a sense of belonging for learners or employees.
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