Faculty Coordinator, Emergency Medical Care Santa Rosa Junior College Windsor, California
Description: The ability to provide caring, competent and compassionate care under any condition is a trademark of the professional EMS provider. However effective bedside manner is often undervalued and overlooked by EMS training programs. We will discuss how the concepts of empathy, respect and compassion can be explored and embedded during initial training and education.
Learning Objectives:
Describe methods of instruction that promote a patient-centered practice approach.
Apply evaluation methods that strengthens empathetic bedside manner in the classroom.
Discuss how cultural humility principles can be effectively developed during scenario and simulation exercises.
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