User Services Manager
Western University, Western Libraries, Ontario, Canada
Nicole Maddock is a User Services Manager at Western Libraries. Her portfolio includes responsibility for outreach and events, information public service, and operations at the D.B. Weldon Library. Nicole is passionate about service development and finding new ways to engage with users. Working with the Biindigen Planning Team has been a highlight of her work in outreach and she welcomes the opportunity to learn about Indigenous ways of knowing and being and unlearn colonial mindsets.
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