Sr. Vice President of Client Success
Global Healthcare
Dripping Springs
Paola has been in the revenue cycle space for over 20 years. She has a Master's in Healthcare Administration and is a Certified Professional Coder through the AAPC, a Fellow Healthcare Financial Professional through HFMA and a Fellow Certified Medical Practice Executive through the American College of Medical Practice Executives at MGMA. Paola obtained her Six Sigma Green Belt certification from the University of California, Irvine and earned her Change Leadership Certificate from Cornell University.
Paola's expertise includes evaluating key-market drivers and client requirements to identify revenue cycle solution opportunities to expand market-share, managing customer relationships/partnerships, performing accounts receivable audits to identify and develop process improvement initiatives to streamline workflows and increase revenue, leading practice management implementations and conversions, developing performance metrics to assess internal trends and benchmark them against best practices, developing and presenting actionable revenue cycle content via speaking engagements, podcasts, newsletters and webinars, and leading and mentoring revenue cycle professionals. For the past several years, she has provided consulting services to over 250 practices ranging from one-doctor specialty practices to large 1200 physicians IDNs.
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