Medical Practice Specialist
SVMIC
Brentwood , TN, United States
Gretchen Napier, MSHA, SHRM-SCP, CMC, is a Medical Practice Specialist wtih SVMIC. Prior to joining SVMIC, Gretchen dedicated ten years as Owner and CEO of LifeLinks, LLC, a private care management company with practices in Nashville, TN and Raleigh, NC. Other previous roles include LTSS Assistant Deputy Chief of Quality, Accountability and Innovation at TennCare and Administrator in independent and assisted living facilities. Gretchen earned a Bachelor's in Human and Organizational Development from Vanderbilt and a Master's in Healthcare Administration from the #1 program in the country at UAB (University of Alabama at Birmingham). As executive leader with an entrepreneurial mindset and a previous business owner, she consults with medical practices on effective feedback, HR, leadership, strategy, patient experience and team culture. Gretchen is a thoughtful, go-getter with decades of experience facilitating consensus toward common goals, creating large-scale organizational change across disciplines, and utilizing data to deliver improved customer outcomes.
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