Gosnold East Falmouth, Massachusetts, United States
Session Description: The purpose of the session is understand and establish standards, processes and practices that encompass quality management and quality improvement activities within the organization’s day-to-day operations. Solidifying a sound quality infrastructure will facilitate enhanced organizational commitment and focus on performance improvement and enable all parties to have a clear definition of the quality program structure, goals and objectives within the organization. Ultimately, these quality management structures and processes are designed to facilitate improvements in risk mitigation and the quality of care provided to patients
Learning Objectives:
After this activity participants should be able to
Upon completion, participants will be able to better promote a culture of continuous quality improvement towards their existing model of care
Upon completion, participants will be able to better develop a feedback system whereby work culture is highlighted on a regular basis and is funneled back to the clinical teams.
Upon completion, participants will be able to highlight the importance of both qualitative and quantitative information to be able to provide higher levels of care towards towards the community.