Please join us and meet representatives from Google's Legal Investigations Support Team to establish accounts through our Law Enforcement Request System (LERS) and provide feedback on our current Child Safety LERS FAQs via a survey.
What is LERS? The Law Enforcement Request System (LERS) is an online system in which law enforcement agents can create a unique account, upload legal requests, and monitor the status of requests. When Google finishes processing the request, law enforcement will be able to securely download any responsive data by logging into their respective LERS account.
Why use LERS? LERS is encrypted and can only be accessed by authorized agents. Files are pushed via the LERS portal, and you will automatically receive an email notification when the data production files are ready for review.
Access for Colleagues You may also designate up to 5 email addresses within your agency that will receive alerts about the status of the request as well as access to download any responsive data. This may be helpful if you are working with other colleagues or will be away from the office.
Account Support and Troubleshooting If you are experiencing issues with your LERS account and cannot find an answer to your question in the FAQ, we have a team that will be able to respond to any inquiries. Please email us at lers-help@google.com with any questions you might have regarding the platform.
Accountability You may check on the status of submitted requests to ensure that they were received and are being processed. You may also withdraw requests which are no longer needed.
Two-Factor Authentication Two-factor authentication is a requirement for all LERS accounts, and involves something you know (your password) and something you have (ideally a USB security key or your phone running Google Authenticator.)
