Virtual Platform Help

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SYSTEM CHECK

Use the System Check to run a series of tests on your computer and web browser to confirm that your device is suitable to run the Virtual Library platform. If there are any problems, you will see either yellow warnings (things that can be improved) or red warnings (things that may limit your experience). Your organization's IT support team or a tech-savvy friend or family member may be able to help you resolve any issues with your computer or mobile device.

VIRTUAL PLATFORM FAQs

Read the Virtual Platform FAQs to troubleshoot and find answers to common questions.

TECHNICAL SUPPORT

If you need help with the virtual platform for technical problems such as browser compatibility issues, difficulty watching session videos or joining the live sessions, please call (410) 638-9239, 9:00 a.m.—9:00 p.m. ET, Monday–Friday.