Marketing and Customer Service are key functions in a private practice clinic. Practice Administrators have an outstanding opportunity to impact practice development and growth through marketing knowledge and skill development. This program provides immediately actionable ideas for practice growth. Immediate Take Home Value: Actionable ideas for practice growth. By emphasizing customer service, patient experience & internal marketing
Learning Objectives:
Upon completion of this course, you will be able to
Outline 3-5 key consumer concepts on how to meet or exceed their expectations through the practice personnel, culture, environment, and systems.
List 5 ways to activate great word-of-mouth marketing
Identify 3-5 opportunities to reach out to referral sources.
