The highly regulated healthcare industry has always had its share of challenges. Limited resources, budget short-falls, and staffing issues have been the long-experienced narrative for most healthcare administrators. The previous challenges do not seem to compare to what we are facing today in the midst of this pandemic. The American Psychological Association (APA), defines resilience as an opportunity for meaningful personal growth through the process of adapting to difficult circumstances with the knowledge that the circumstances do not govern an individual’s outcome but allow room for improvement. Building resilience provides one with a new skill-set to use on a daily basis. This course will outline the current challenges brought about by the pandemic, both from an individual perspective and that of medical imaging administrators. The course utilizes qualitative data collected via phone interviews with medical imaging administrators around the nation. The course discusses the psychological and physical realties that may create the need for different policies and practices going forward. The course provides a new set of tools to utilize and practice in order to build resilience in this time of crisis.
Learning Objectives:
Recognize how crisis situations impact individuals and how this current pandemics impacts will be long-lasting.
Understand the significance of this long-period of uncertainty and how that impacts the psyche.
Define resilience and to understand which factors allow us to build our resilience muscles.
Understand the state of being of our employees and how practices may need to change as the pandemic lingers and especially after it is past.
Apply specific tools to build resilience such as those practiced in the activity or those covered in the session, such as, holding positive views of themselves and their abilities, possessing the capacity to make realistic plans and stick to them, having an internal locus of control, understanding the psychological value of “agency”, and combating emotional exhaustion.