Please note, this session is not eligible for CE credit via on demand viewing. It is only available for CE credit if you attended the session live in person.
The purpose of this radically candid communication program is to provide strategies and resources for managing the important and sometimes challenging conversations that center on diversity, equity, and inclusion (DEI) related topics. Author and impact expert Kim Scott developed the radical candor model of caring deeply and challenging directly. This approach to direct, authentic communication creates a firm foundation that when aligned with seven other communication smartcuts results in successful, strong, and sustainable communication wins.
Learning Objectives:
Leverage eight communication smartcuts for supporting upset clients and colleagues.
Utilize radical candor to manage difficult DEI conversations.
Apply the ‘what’s working well (WWW) and what could be even better yet (EBY)’ feedback model.
