Director of Quality and Performance Improvement Good Shepherd Penn Partners Flourtown, Pennsylvania, United States
Research Objectives: To create a cultural of diversity and inclusion within our organization, through addressing racism, biases, inequalities, and social injustices. To identify and eliminate health disparities amongst the patients we serve throughout our organization.
Design: Focus Group Sessions held over three months.
Setting: Single, urban, adult-inpatient post-acute rehabilitation center located in Philadelphia, PA.
Participants: 205 employees participated in the focus groups (Registered Nurses, Certified Nursing Assistants, Occupational, Physical, Recreational, and Respiratory Therapy). There were two sessions with the leadership group as well.
Interventions: The interventions included work to create a culture of diversity, inclusion, and address inequalities. The themes from the ACT focus groups guided the development of 3 taskforce:
General Taskforce that initiated the “Just-Do-Its” Health Equity Taskforce Safe Workplace Taskforce
Main Outcome Measures: 29 ACT Focus Group Sessions were completed. 205 employees shared their experiences with racism Additionally, employees have given us feedback on what our organization does well and our opportunities for improvement
Results: 29 ACT Focus Group Sessions were completed 205 employees sharing their experiences with racism Additionally, employees have given us feedback on what our organization does well and our opportunities for improvement
Conclusions: The ACT focus groups served as a listening platform for employees to share their stories and express their feelings and concerns related to racism, biases, inequalities, and social injustices. Employees were also able to help our organization identify areas of opportunity and give ideas to ensure diversity, inclusion, and health equity for staff and the patients we serve.
Author(s) Disclosures: None of the below authors have any conflict or relationships that may create bias or give the perception of bias. Natalie Blanden, MBA, MSN, RN Anissa Magwood, MJ, BSN, RN Jean Romano, MSN, RN, NE-BC Sonya Wood-Johnson, MSN, RN-BC, CSSYB
Learning Objectives:
Describe the organization's ACT to change culture to ensure diversity and inclusion of all employees and patients.
Analyze the data to identify health disparities
Develop action plans to address areas of opportunity related to racism, biases, diversity, inclusion within the organization.
Develop action plans to address health disparities
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