Disclosure: I do not have any relevant financial / non-financial relationships with any proprietary interests.
We are at a critical juncture in audiology's history—a time when we must not only be able to speak to the importance of our profession, but to be able to differentiate ourselves as a vital and essential part of an individual’s health-care regimen. To that end, we must be able to:
• Interface with patients, referring providers, payers, regulators, and legislators and tell them a convincing, consistent story of why we are an important aspect of health-care delivery in the United States. • Influence consumers to act about their hearing loss and balance care and choose audiologists to provide their care. • Convey a compelling reason for physicians to encourage patients to get their hearing tested and not just order a device online.
Bottom line…We must be able to tell stories that build our reputation, elevate our profession, and distinguish ourselves and the experience only we can provide. But what are the tactics, skills, and tools we need to do so? One of the foremost experts in organizational storytelling, Paul Smith, joins us to deliver a keynote address on how to craft and tell impactful stories. Rooted in 20 years of experience with Procter and Gamble where he focused on market research, communications, and leadership strategy, Paul now is a leading storytelling coach and business speaker. He was named one of Inc. Magazine's Top 100 Leadership Speakers of 2018 and he is the author of three Amazon #1 bestsellers: Lead with a Story, Sell with a Story, and The 10 Stories Great Leaders Tell.
This is a must-attend presentation you—and our profession—cannot afford to miss.
Learning Objectives:
Recognize the six attributes that distinguish hearing health-care/practice management stories from other forms of communication.
Identify the most important three to five stories that you should be telling now to elevate awareness around the importance of the audiology field with patients, referring providers, payers and legislators.
List the eight-story structure questions to build a story centered around the need for hearing health-care and balance care.
Apply three techniques to create more emotional engagement with consumers on prioritizing their hearing health-care needs.
Create a surprise ending so your story about the need for patients to seek out audiologists for their hearing health-care needs become more memorable and impactful.