Abstract: The hearing care industry will change over the next years. Uniting hearing care and bottom lines require hearing care businesses to embrace both technologies and the people involved. Digitalizing hearing care will benefit everyone; hearing care professionals will become more efficient, resulting in profitable business and more satisfied clients.
What drives change and how can HCPs achieve the best possible clinical and commercial outcomes? This will be outlined throughout this talk.
• Connecting the end-to-end customer journey digitally both clinically and commercially • 4 key areas; clinical performance, marketing, sales and operations • The importance data and making it useful
Learning Objectives:
Define which drivers affect the future of hearing care and how digitalization can support this change and help increase customer satisfaction and clinical outcomes.
