When All of Your Users Suddenly Become Remote: How COVID-19 Accelerated UCSF’s Shift to Electronic Resources

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The University of California, San Francisco (UCSF) Library had been making progress toward an electronic-only collection when COVID-19 forced a yearlong closure of the library building and provided a glimpse into a printless future. Join Sarah McClung as she shares what steps were taken to improve and expand electronic resource access and discusses what comes next to meet increased user demand. This informative session will provide insights into how a library can accelerate the shift to digital to support user needs and expectations.