If you are seeing the meeting schedule (session information and abstracts) but not meeting content (talks and posters on demand), please check that you have logged in as a registered attendee. You should have received a login sent to the same email address you used to register for the meeting.
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Technical Tips
For a smooth meeting experience, please follow these best practices.
General Best Practices
- The latest version of Google Chrome is the preferred browser for this platform. If you are unable to use Chrome, you can also try the most up to date version of Mozilla Firefox or Microsoft Edge.
- If you use a VPN, be sure to disconnect from it before logging in to the meeting.
- If you are in an office, ask your IT staff make sure that you can access streaming audio and video. Some offices have robust firewalls that block these.
- Only participate in one live video session at a time. If you have more than one open at the same time, it may interfere with your participation. This can also disrupt the bandwidth available for other participants.
Microphone And Camera Settings
- Allow microphone and camera permissions. In Google Chrome, click the “Lock” icon beside the URL at the top of the page. Under Site Settings, make sure both Microphone and Camera permissions are set to “Allow.”
- For a quick test of video and camera settings, go to My Meeting Experience and click Test Video Chat.
- Ensure no other programs are accessing your camera or audio by closing them. On a Mac, you may need to do a hard close of these applications, by clicking the app icon + ‘Quit’. When in doubt, restart your computer. You may be running apps that are using your camera and/or microphone in the background and not even know it.
Screen Sharing on a Mac
- For screen sharing on Mac, make sure the Screen Recording setting is turned on.
