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Equine/Large Animal
Small Animal
Beyond the Medicine
Betsy Charles, DVM, MA
Executive Director
Veterinary Leadership Institute
Murrieta, California
Communication is center to what we do as veterinary professionals. Join us as we delve into the uncomfortableness of disgruntled clients, workplace respect, and managing anger and confrontation in the workplace. Learn skills that will foster healthy work environments through effective communication strategies, managing compassion fatigue within ourselves and our staff, and the important use of feedback.
Guest Speaker: Betsy Charles, DVM, MA – Veterinary Leadership Institute