Patients are looking for simplicity, and there are huge gains to be had on the medical side by properly managing oral health - it is not as if the mouth is not connected to the body, West Monroe Partners have stated. Increasingly, it is understood the mouth is the gateway to health, and some changes in the world of insurance billing are beginning to reflect that. Oral medicine has become the 11th dental specialty recognized by the National Commission on Recognition of Dental Specialties and Certifying Boards. With the increase of more benefits under medical, the increase for in-office audit protection is needed. Yes, OMSs want to gain patients' trust and provide them with the correct billing for treatment. Attendees will learn what is needed to protect a practice and the codes, diagnostic codes and documentation needed to keep records compliant and updated on a regular basis.
Learning Objectives:
At the conclusion of this presentation, participants should be able to:
Review what information must be included (and excluded) in health history questionnaires.
Discuss proper document techniques for phone calls, informed consent, informed refusal and dismissal of a patient.
Discover the essential elements of a mitigation plan for handling and reducing risk.